What can I use my credits on?
Credits earned can be applied towards
future purchases made on pureromance.com or a Pure Romance Partner’s personal
website. PureRomance.com includes not only Uncovered Skin Care but a full range
of products including bath and body, wellness, and intimacy. Credits not
applicable to sales tax or shipping and handling.
Where can I see how many credits I’ve earned?
Credit amounts, expiration dates, and the unique credit redemption code, will
all be available for you to see under My Discount Wallet in the account
management section of pureromance.com.
How can I apply my shopping credits to an order?
Credits will appear in My Discount Wallet under your customer’s
account with a unique code attached. Customers will copy this code and paste it
in the PROMO CODE box on the checkout page, select APPLY, and see the new total
with the credits discounted. Any additional promotional code for an online
offer can be applied at this time too.
Can I use my credits when shopping with a Pure Romance
Yes, you can use your credits on a Pure Romance Partner’s personal
website. Credits cannot be used when purchasing directly from a Partner’s
Are there any exclusions for my credits?
Credits cannot be applied to shipping & handling, tax, or on
the purchase of Partner Packs, applied to past purchases, or used when
purchasing in-person directly from a Pure Romance Partner.
When do my credits expire?
Credits expire one year after the date you receive them.
Is there a limit on how many credits I can earn?
Nope! Feel free to continue referring and collecting credits to
apply to a big purchase or your own personal shopping spree. You deserve it!
If I don’t use my credits all at one time, will they roll over for
the next purchase or will they be lost?
If you have remaining credits after your purchase, you can use
them for future purchases.
What happens if I buy an item on credit and then return it?
Once we receive and process your returned item(s), credits will be
added back to your account as applicable. If you used credits and another
payment method at the same time, credits will be added back to your account in
the amount you used, and any additional amount will be refunded to your
original payment method.
Can I give my credits to someone else?
No. Credits earned are attached to your customer account and
cannot be transferred to other accounts.
What if I’m enrolled in Subscribe for Deals - will my credits automatically apply to my next auto-shipment?
Within your customer account management, there will be a
check box in the Subscribe for Deals section that allows you to indicate that you
would like to apply all available credits to your subscription when it processes.
Can I use my credits with other online promotions?
Yes! Because your shopping credits are considered a payment method
for you to redeem at checkout, you can use your credits AND take advantage of
any of the other great online sales and specials.
What happens when 3 friends purchase a Daily Skin Essentials Kit and enroll in a subscription?
You receive $75 in credits and a special Daily Skin Essentials Kit
coupon which may be used towards the purchase of a Daily Skin Essentials Kit of
your choice (sales tax and shipping and handling not included).
How do I get my free Daily Skin Essentials Kit?
Your customer account will show a special coupon. To redeem, simply add a Daily
Skin Essentials Kit of your choosing and enter your coupon’s code to apply it
to the purchase. Sales tax and shipping and handling not included.
What happens if I get my free Daily Skin Essentials Kit and then return it?
If, for some reason, there is an issue with your free Daily Skin Essentials Kit
and/or you need to return it, you may send it back. Contact customer service to
start the return process. Once we receive and process your returned kit,
credits will be added back to your account as applicable. See
more details about the Confidence Guarantee here.