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Contact Us

Feel free to contact our Customer Care team if you can't find what you're looking for. We are happy to help you solve any related issues.


Connect With a Consultant

Your Pure Romance Consultant is your primary source for information and inquiries. If you need help finding one, you can choose one located near you by entering in your zip code in the Find a Consultant pop-up window or we will be happy to assist you by phone at 866-ROMANCE.

Find A Consultant

Connect By Email

To connect with our headquarters, contact our Customer Care team by submitting the webform below and a Customer Care representative will contact you within 48 hours. If you are requesting a catalog, please provide your address in the comments.

 
 

Connect By Phone

Contact our Customer Care team by phone at 866-ROMANCE

Hours (EST)

Sun: 4pm - 12am
Mon-Thur: 9am - 12am
Fri: 9am - 5pm
Sat: Closed


Connect by Mail

For all product related inquiries, please forward to our Distribution Center.

World Headquarters

Pure Romance
655 Plum Street
Cincinnati, OH 45202

Distribution Center

Pure Romance
161 Commerce Blvd.
Loveland, OH 45140

Distribution Center

Pure Romance
161 Commerce Blvd.
Loveland, OH 45140